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Vessel services

Actors

Shipping Agents, Finance

Description

Services provided to the vessels can be requested and tracked in PVMIS

Visibility rights

Shipping Agents, Finance department, Field operators, Administrator.

Creation of a service request

To create a service request, click on “Vessel services” menu in the Port authority section.

On this screen, there is a list of vessel services.

Search area

The search area gives the possibility to search by:

  • Date of creation

  • Number code of service

  • Number of stopover (mandatory field to search)

A user can also click on the reset button to reset all the search field to their default value.

Then, clicking the search button, the user filters the application vessel service list and sees the result in the result area.

Results area

The result area is composed of an array containing information relatives to the filtered service notes. We find the following data:

  • Service notes code

  • Service note type

  • Linked stopover

  • Creation date

  • Client

  • Agent validation status

  • Service done status

  • Accounting service validation status

  • Billing status

  • Cancel status

Click on +Add vessel services to create a new service note.

The service note form is divided into three sections :

  • Vessel services request details

  • Billed services list

  • Attached documents

Vessel services request details area

Below is the list of fields to enter:

Fields

Description

Stopover*

Stopover code

Client

Disabled and pre-filed, depending on the shipping agent logged into the session.

Type*

Select the type of service note: Water supply, Hire of fender and gangway, Net repair, Port dues, Transshipment, Salvage)

Comment

Optional.

Billed Services area

Click on +Add.

Billing varies depending on the type of service you've chosen, and the required fields for input differ accordingly.

Fields

Description

Name*

Select from the list of services

Quantity*

Quantity of net.

Tonnage

Volume of net

Start Date

Start of repair.

End Date

End of repair.

Depending on the type of selected services, you will need to fill in only the quantity, or tonnage and possibly a time span.

Attached Documents area

This field is required. Pick your document and attached it, you can add an optional comment.

After completing your service note, click on Validate.

The service note is created, It now needs to be validated by an agent (AGV status).

Validation of a service note

To validate a service note, click on “Vessel services” menu in the Port authority section.

On this screen, there is a list of vessel services. It's noticeable that the associated service note is pending action in all statuses, highlighted in blue. Click on the service note code.

You can consult information of the service note. Click on AGV status on the right side of the screen.

Click on Validate.

This is a visual of the service note to be validated, click on Validated.

You still can edit the list of requested services before you validate them. Then vessel service request will be changed accordingly

You have a validation by an agent for this service note. The AGV status has changes in green.

Service completed

To report that the service has been done, click on “Vessel services” menu in the Port authority section.

On this screen, there is a list of vessel services. Click on the service note code.

You can consult information of the service note. When the field agent confirms that the service has been done, click on SD (Service Done) status on the right side of the screen.

Click on Done.

In case the provided services differs from the original request. The field operator can change the list of provided services to reflect the actual services done during the vessel operations before validating.

Click on Validate.

The field agent announced that the service was done

Validation of service note by the accounting

As the accountant, go to validate a service note. Click on “Vessel services” menu in the Port authority section.

On this screen, there is a list of vessel services. Click on the service note code.

You can consult information of the service note. When the financial department validates the service note, click on ACV (Accounting Service Validation) status on the right side of the screen.

Click on Validate.

The list of provided services can be amended if need be. The changes will automatically be done on the vessel service request.

Click on Validate.

The accounting has validated the service note.

Billing the service note

The accounting department can inform that the service note has been billed. To do it, click on “Vessel services” menu in the Port authority section.

On this screen, there is a list of vessel services. Click on the vessel service request code.

You can consult information of the service note. When the accountant confirms the billing, click on Billed status on the right side of the screen.

Click on Validate service.

You can add an optional Comment, click on Validate.

The service note is billed.

Cancel a vessel service request

At anytime, you can cancel a vessel service request. To do this, go in “Vessel services” menu in the Port authority section. And select the desired service request.

Once on the service request detail, click on the Cancel status in the right status bar.

Click on the Vessel services Cancellation.

You can add a comment if you want. And then click on Cancel vessel services. The request is no longer valid.

The cancel status turns green. The vessel service request is properly cancelled.

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